Frequently Asked Questions (FAQs)
Get quick answers to common questions about ordering, shipping, and returns at Fin Fact Store. Need more help? Contact us anytime!
Placing an order is easy! Browse our collection, select your desired items, choose the correct size and color, add them to your cart, and proceed to checkout. Follow the steps to complete your purchase securely.
We accept a variety of payment methods including credit/debit cards, PayPal, and online bank transfers. All payments are securely processed.
Shipping times depend on your location and the shipping method chosen at checkout. Typically, orders are processed within 24 Hours and delivered within 3-4 business days. You will receive tracking information once your order has been dispatched.
Yes, we ship worldwide. International shipping rates and delivery times vary based on your location. Please note that customs fees and import taxes may apply depending on your country’s regulations.
Once your order has been shipped, you will receive an email with tracking information. You can use the tracking number provided to check the status of your delivery.
If you need to make changes or cancel your order, please contact us as soon as possible at info@finfactstore.com
We can make adjustments if your order has not yet been processed or shipped.
We offer returns within 7 days of purchase. Items must be unused, unwashed, and in their original condition with all tags attached. Please refer to our Return and Refund Policy for more details.
To request a return or exchange, please contact us at info@finfactstore.com with your order number and reason for the return. We’ll guide you through the process and provide any necessary shipping labels.
If you receive a damaged or incorrect item, please contact us within 2 days of delivery. We will arrange for a replacement or refund at no additional cost to you.
We have a detailed size guide available on each product page to help you choose the right fit. If you’re still unsure, feel free to contact us for assistance.
Yes, we regularly run special promotions, discounts, and sales. Sign up for our newsletter or follow us on social media to stay updated on the latest offers.
You can reach our customer support team via email at info@finfactstore.com. We’re here to help with any questions or concerns you may have.
Our Varsity Jackets are crafted from high-quality materials, including a durable wool body and soft leather sleeves. The lining is designed for warmth and comfort.
We recommend dry cleaning only to maintain the quality and longevity of your Varsity Jacket. Avoid machine washing or using harsh detergents.
Yes, we offer customization options for Varsity Jackets, including embroidered initials, patches, and colors. Please contact us for more details on personalized orders.
Yes, we provide bulk order discounts for teams, schools, and organizations. Contact us to discuss your specific requirements and pricing.